Effective Date: March 8, 2026
Last Updated: March 8, 2026
This Privacy Policy applies to personal information processed by Nister AI Ltd (Nister AI, we, us, or our) when you use our Services.
1. Scope
This policy covers data collected through website, onboarding, subscription, billing, support, dashboards, and related communications.
2. Information We Collect
a. Identity and contact
- Name, email, phone, country, and business information where applicable.
b. Account and onboarding
- Account identifiers, plan status, onboarding progress, and support history.
c. Trading environment and technical integration
- Connection/configuration details, service logs, IP address, browser/device data, and diagnostic metadata.
d. Payment and transaction data
- Plan selection, billing status, subscription history, and limited processor-provided metadata.
e. Usage and telemetry
- Page views, click/session activity, feature usage, and diagnostic/performance events.
f. Communications
- Support messages, email exchanges, and submitted forms.
3. How We Collect Information
We collect information directly from you, automatically via platform usage, and from service providers such as hosting, analytics, and payment partners.
4. How We Use Information
- Provide and operate Services, account access, and onboarding.
- Process subscriptions, billing, and support workflows.
- Improve reliability, security, abuse prevention, and product quality.
- Comply with legal obligations and enforce contractual rights.
5. Legal Bases for Processing
Where required by law, we rely on contract performance, legal obligations, legitimate interests, consent, and legal-claim grounds as applicable.
6. Cookies and Similar Technologies
We may use cookies and similar technologies for functionality, analytics, security, and service improvement.
8. International Transfers
Information may be processed across borders with reasonable safeguards where required.
9. Data Retention
We retain personal information for as long as needed to provide services, comply with legal obligations, enforce rights, and resolve disputes.
10. Security
We use reasonable technical and organizational safeguards, but no system is fully secure. You remain responsible for credential and device security.
11. Your Rights
Depending on applicable law, you may have rights to access, correct, delete, restrict, object, withdraw consent, and request portability.
Rights requests: [email protected]
12. Marketing Communications
You can opt out of promotional emails. Operational, legal, billing, and security notices may still be sent when necessary.
13. Child Privacy
The Services are not intended for anyone under 18.
14. Third-Party Links and Services
Third-party sites and providers are governed by their own privacy terms and policies.
15. Changes to This Privacy Policy
We may update this policy. Updates take effect when posted unless a later date is stated.
16. Contact
Nister AI Ltd
Registered Address
Email: [email protected]